AI for ophthalmology that cuts pre-visit prep by 75%
Carethink automates the pre-visit workflow so every patient arrives ready, and your team stays focused on care.
Incubated at
Hiring a new ophthalmologist
shouldn’t require an army of admin staff
Carethink’s autonomous AI eliminates pre-visit preparation time and helps you grow your practice sustainably, without increasing headcount.
75% Less Pre-Visit Preparation
Full Visibility
The AI Works. You Stay in Control
Carethink’s autonomous AI collects referrals, records, and forms automatically. What once took more than 2 hours per patient now happens in minutes, freeing your existing team to support more doctors and higher patient volume.
Carethink tracks, parses, and analyzes every fax, email, and phone call automatically. All data is extracted precisely and surfaced transparently, so you never miss a referral, a document, or the tiniest details from any source.
Carethink autonomously completes all pre-visit tasks. Your staff simply monitors progress and step in only when needed, no new software to learn, no disruption to daily routines.
See what AI can do for your practice
Carethink autonomously completes the administrative work behind every ophthalmology visit, from referrals to readiness.
Receives Fax and Email
Captures every incoming fax and email automatically, detects referral forms and medical records, and routes them to the right place, no manual sorting.
Answers Phone Calls
Your 24/7 AI receptionist answers every call and documents each conversation.
Extracts Data from Documents
Automatically extracts key data from any type of document, from referrals to complex medical records, and enters it directly into your EHR with perfect accuracy.
Automates Triage
Carethink analyzes every referral, medical record, and other documents automatically, identifies problems, and matches the right provider by subspecialty and capacity.
Prioritizes
Carethink applies your own rules to identify the latest appointment date a patient can be seen without risk. This lets your team manage flow intentionally, and see who must be scheduled sooner.
Schedules Patients
Carethink proactively calls and messages patients to schedule their appointments directly into your EHR system.
Collects Missing Docs
Carethink identifies missing documents including intake forms, medical records, insurance referrals, and prior authorizations, and automatically requests them from patients, referring offices, or insurance companies.
Verifies Eligibility
Carethink automatically checks each patient’s insurance eligibility in real time, confirming coverage, detecting exceptions, and updating records instantly.
Updates Referrer Information
Confirms provider details (NPI, fax, address) are current and complete, calling offices to resolve discrepancies.
And many more use cases…
“The Carethink platform has been a game-changer, it has transformed the way we work, saving our team countless hours.”
Yesenia Osorio, Referral Coordinator
Safety first approach
HIPAA-grade security, full audit trails, and signed BAAs.
HIPAA Compliant
Built on HIPAA-compliant infrastructure with full encryption and BAAs, your patient data stays protected, always.
Human in the Loop
Autonomous when possible, human-reviewed when needed, giving you safety and confidence in every action.
Audit and Transparency
Every AI action is logged and auditable, giving your practice complete transparency and control.
